About EQS
Our Mission & Vision
Our Mission
Our Vision
Turnkey Projects
Equipment Manufacturing
Beverage Formulation
Installation, Debugging, and Training
After-Sales Service and Maintenance
Localization Agent Support
Advanced European Technology
Aseptic Filling Innovation
R&D Commitment
We maintain a dedicated R&D team focused on continuous innovation and improvement. Our investment in research ensures that our clients always have access to the most advanced filling solutions available.
Good After-Sale Service
Service Commitment
Should telephone communication and remote assistance prove insufficient to resolve the issue, our dedicated service personnel will be dispatched to your location within 24 hours to promptly diagnose and rectify the failure, ensuring seamless operation and thorough maintenance. Furthermore, we conduct regular customer visits to proactively address any field-related challenges you may encounter.
Maintenance
A highly skilled Senior Service Specialist will be deployed to your site to perform a comprehensive on-site diagnosis of your equipment. Following the assessment, a detailed diagnostic report will be provided, outlining our findings and recommended actions.
Safety Stock
We maintain a comprehensive safety stock of critical components, spare parts, and even entire client equipment setups. This proactive approach eliminates the need for you to invest in advance stock, providing you with complete peace of mind and ensuring minimal downtime.
Contractual Maintenance
We offer flexible contractual maintenance agreements tailored to your specific needs. Through ongoing communication, we establish regular maintenance schedules, conducting thorough inspections on a monthly, seasonal, or annual basis to ensure optimal performance and longevity of your equipment.
User Training
We are committed to empowering our clients with the knowledge they need. We provide complimentary training services, customized to your requirements. Our training programs encompass both technical training, focusing on equipment operation and troubleshooting, and management training, aimed at optimizing your team’s efficiency and understanding of our solutions.